For economic viability we provide free delivery for orders above $40 or a delivery fee of $3.50 will apply to cover transportation costs.
We typically have heavy roasting schedules on Monday and Tuesday, and deliveries will be made from Wednesday to Friday during business hours.
How Long Till You Get Your Order
From the moment your order is received, we will process and send it out within 3-5 working days.
Why We Don't Use Regular Mail
We have tried using subscription services that use regular mail for deliveries. We realised that this often leads to delays and poor storage of your coffee beans. So we prefer to use courier (door-to-door) deliveries so you get your coffees on time.
Having said that, we are always looking at lower cost courier options so we can provide more savings for our customers.
Where Is My Order?
If you have placed your order, you should have received an email indicating the confirmation of your purchase. If you haven't yet got it, you may need to check your email's spam folder just in case our email gets trapped there.
After 5 working days from the date of your order, please feel contact us immediately here if you haven't yet received your order.